You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi my daughters phone is locked and we don’t know her passcode how can we get in her phone to change the passcode

Hi my daughters phone is locked and we don’t know her passcode how can we get in her phone to change the passcode

iPhone 13 Pro Max, iOS 16

Posted on Sep 10, 2023 4:59 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2023 5:02 PM

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

5 replies
Question marked as Top-ranking reply

Sep 10, 2023 5:02 PM in response to Lawrence Finch

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

Hi my daughters phone is locked and we don’t know her passcode how can we get in her phone to change the passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.