When Family Sharing restrictions were set up the App Store disappeared.

when restrictions were set up, the App Store disappeared and Connot be found no matter how many time we searched it up. What can I do to fix it?


[Re-Titled by Moderator]


iPhone 11

Posted on Sep 10, 2023 5:37 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2023 4:29 PM

Hi there faizah224,


Thank you for posting to Apple Support Communities.


We understand you have a question about parental controls on your iPhone. Is that correct?


If the App Store was disabled in allowed built-in apps in Screen Time, this would explain why the app is missing. Screen Time would need to be disabled or the app would need to be allowed. See here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


That should help. Let us know if you have any questions.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 11, 2023 4:29 PM in response to faizah224

Hi there faizah224,


Thank you for posting to Apple Support Communities.


We understand you have a question about parental controls on your iPhone. Is that correct?


If the App Store was disabled in allowed built-in apps in Screen Time, this would explain why the app is missing. Screen Time would need to be disabled or the app would need to be allowed. See here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


That should help. Let us know if you have any questions.


Take care.

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When Family Sharing restrictions were set up the App Store disappeared.

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