I keep getting "Your account has been disabled in the App Store and iTunes" whenever I put my payment information in.

Question

coltw2004 Author

Level 1

4 points

I keep getting "Your account has been disabled in the App Store and iTunes" whenever I put my payment information in.

I can't purchase anything, and keep getting an error whenever I enter my payment information.

iPhone 11, iOS 13

Posted on Sep 10, 2023 6:16 PM

Reply

Answer 1

Top-ranking reply

Niel

Community+ 2026

Level 10

751,159 points

Sep 10, 2023 6:17 PM in response to coltw2004

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

(244289)

Reply

I keep getting "Your account has been disabled in the App Store and iTunes" whenever I put my payment information in.

Similar questions