Wrist move not working

My Apple Watch SE, purchased one year ago, is not waking when I raise my wrist.

The suggestions for fixing this are not working, either.

Help please!

Posted on Sep 11, 2023 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2023 7:36 AM

Hey there Carol 162,


We understand your Apple Watch is not waking on wrist raise. We'd be happy to provide information to help you address this.


Check to make sure raise to wake is enabled: Turn on and wake Apple Watch - Apple Support

"Wake the Apple Watch display

By default, you can wake the Apple Watch display in these ways:

  • Raise your wrist. Your Apple Watch sleeps again when you lower your wrist.
  • Tap the display or press the Digital Crown.
  • Turn the Digital Crown upward.

If you don’t want your Apple Watch to wake when you raise your wrist or turn the Digital Crown, open the Settings app  on your Apple Watch, go to Display & Brightness, then turn off Wake on Wrist Raise and Wake On Crown Rotation.

Tip: To temporarily prevent your Apple Watch from waking when you raise your wrist, use theater mode.

If your Apple Watch doesn’t wake when you raise your wrist, make sure you selected the proper wrist and watch orientation. If your Apple Watch doesn’t wake when you tap the display or press or turn the Digital Crown, it may need charging."


Please note the mention of making sure that the proper wrist is selected.


Kind regards.

1 reply
Question marked as Top-ranking reply

Sep 12, 2023 7:36 AM in response to Carol 162

Hey there Carol 162,


We understand your Apple Watch is not waking on wrist raise. We'd be happy to provide information to help you address this.


Check to make sure raise to wake is enabled: Turn on and wake Apple Watch - Apple Support

"Wake the Apple Watch display

By default, you can wake the Apple Watch display in these ways:

  • Raise your wrist. Your Apple Watch sleeps again when you lower your wrist.
  • Tap the display or press the Digital Crown.
  • Turn the Digital Crown upward.

If you don’t want your Apple Watch to wake when you raise your wrist or turn the Digital Crown, open the Settings app  on your Apple Watch, go to Display & Brightness, then turn off Wake on Wrist Raise and Wake On Crown Rotation.

Tip: To temporarily prevent your Apple Watch from waking when you raise your wrist, use theater mode.

If your Apple Watch doesn’t wake when you raise your wrist, make sure you selected the proper wrist and watch orientation. If your Apple Watch doesn’t wake when you tap the display or press or turn the Digital Crown, it may need charging."


Please note the mention of making sure that the proper wrist is selected.


Kind regards.

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Wrist move not working

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