I downloaded the iOS 16.6.1 last night on my iPhone 13 and today, all of my folders in my Notes app are gone. I rebooted my phone several times and finally got them back but now, they’re gone again. When I open the Notes app, it spins like it’s trying to refresh, but never does. I have important documentation in those folders. HELP!!!
iPhone 13 Pro Max
Hi Allie-Oop,
We'd first recommend confirming what account your notes are synced through. On your iPhone under Settings > Notes > Accounts, you can see the accounts being used for Notes. If it is iCloud, check at iCloud.com and see if your notes are still there.
If you're using another account such as Yahoo, AOL or Gmail to sync your notes, we'd advise reaching out to that provider for assistance.
Otherwise, if the issue persists, contact Apple Support to take a closer look.
Take care.
Hi Allie-Oop,
We'd first recommend confirming what account your notes are synced through. On your iPhone under Settings > Notes > Accounts, you can see the accounts being used for Notes. If it is iCloud, check at iCloud.com and see if your notes are still there.
If you're using another account such as Yahoo, AOL or Gmail to sync your notes, we'd advise reaching out to that provider for assistance.
Otherwise, if the issue persists, contact Apple Support to take a closer look.
Take care.
Folders in Notes
