email not sending
My mail is not sending through the ipad app or gmail app. It says the recipient was rejected by the server. Any help please
iPad (6th generation)
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The described error is typical of incorrect SMTP Server settings being configured on your device - or a problem with your WiFi Router/Internet connection blocking access to your Mail Providers' mail servers. As such, you will need to perform some detective work to identify the problem.
If you are experiencing issues with both the native Mail App and the Google Mail App - this might suggest the issue is most likely with your WiFi Router/Internet connection. A simple restart of your WiFi Router may help.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If you have manually configured your Mail account settings, verify that you have the correct SMTP (send) and IMAP/POP3 (receive) server settings for your Mail Provider(s).