The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How can I reset her iPad?
[Edited by Moderator]
The only option that you have to get into the iPad is going to be to follow the directions list here How to request access to a deceased family member’s Apple account - Apple Support without getting access to the account, there is no other way that you are going to be able to get the iPad removed from the AppleID to be able to gain access to it.
Our mother in law passed away. We gave her an iPad but we do not have the passcode to get into it.
