my mom passed away and we don't know the passcode to unlock her phone, what do we do?

I have a phone that i need to get into so I can clear it and give it to my sister but we do not know the passcode to unlock it to be able to clear it out, what do we do? I have the receipt showing that I purchased the phone


iPhone 12 Pro Max

Posted on Sep 28, 2023 10:15 AM

Reply
Question marked as Best reply

Posted on Sep 28, 2023 10:17 AM

Sorry for your loss.


How to request access to a deceased family member's Apple account - Apple Support


1 reply

my mom passed away and we don't know the passcode to unlock her phone, what do we do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.