Notes that disappear and reappear

Question

Level 1

11 points

Notes that disappear and reappear

Last night I noticed that many of notes disappeared. I looked up support information and what I came to said that when notes couldn’t be found in ‘deleted’ folders a options would be to restore a backup of the phone.

I followed the instructions and sadly the notes were still missing last night.

This afternoon I took a screenshot of the missing folder situation and shortly thereafter the notes that disappeared had reappeared.

In the images below, you can see that I have a number of notes at 2:53, and 2 minutes later the missing notes reappeared.

Does anyone have any insight into what’s happening here, and to correct any issues to ensure my notes aren’t lost?

Thank you.

Posted on Sep 12, 2023 5:58 PM

Reply

Answer 1

Top-ranking reply

SteelCityAnne

Level 4

1,171 points

Sep 12, 2023 10:49 PM in response to cdnkevin

Reply : cdnkevin ; Restore Notes 📝

Hi Kevin ,

A restore process may look completed to the user , though it's still finishing up in the background ~

so your notes weren't still missing , the restore just wasn't finished yet .

That's why you saw them reappear later .

Here's some info from the Apple Support App :

Things you can check

Make sure that you correctly restored your iOS device from iCloud Backup. When you sign in to iCloud, it's not the same as when you restore from iCloud Backup. Learn how to restore from iCloud Backup.
Make sure that iCloud Backup includes the kind of information that you’re missing. If you restore an iPad from an iPhone backup or vice versa, some data won’t restore.
If an app asks for your Apple ID password during the restore process, make sure that you enter it. Some apps and services, like the App Store, need your password before they can restore purchased content. If you purchased content on multiple Apple IDs, enter the password for each Apple ID when prompted.
If the restore process takes a long time to finish, or if you receive an error message, learn what to do.
You can also check to see if you have any backups on your computer that may contain the data that’s missing.
Sometimes the restore process may look complete, but your device is still downloading information in the background. To check this, tap Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.”

If you set up your device to store Notes in iCloud, iCloud sends those notes to your device after the restore process finishes. To find storage options for Notes in iOS 10.3 or later, tap Settings > [your name] > iCloud.

Notes data stored by a third-party service (like Microsoft Exchange) isn't backed up to iCloud. Contact the provider of that service for information about how to retrieve your data.

Reply

Answer 2

cdnkevin Author

Level 1

11 points

Sep 13, 2023 11:34 AM in response to SteelCityAnne

Hello Anne,

Thanks for your reply. I appreciate it.

Perhaps that was the issue... I was sure that the updates/downloads were complete as the phone was connected to power, WiFi, and had LTE as a fallback should WiFi go down. WHen I looed at the phone in the morning it said that the update was complete. Perhaps with all that there was still some back-end stuff happening that I was unaware of transpiring.

Regardless, It appears that the notes are back (currently) and I've moved them to the iCloud notes folder and will initiate an early backup to secure the data.

Thanks for your time.

Reply

Notes that disappear and reappear

Similar questions