i lost all the songs in my playlists

i recently just renewed my subscription and came to find that all the songs in my playlists are gone very upsetting

Posted on Sep 13, 2023 12:00 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2023 7:58 AM

Hi applemusicuser3,


You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. 


To learn how to do this, check out the link below.


Use Sync Library to access your music library across your devices


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to turn on Sync Library on your iPhone or iPad."


1) Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
2) Go to Settings.
3) Tap Music.
4) Turn on Sync Library.
5) Turn on Sync Library on your other devices.


We recommend the steps above because they will show you how to access your music library, including your playlists, on any device with the Apple Music app and signed in with the same Apple ID you use with your Apple Music subscription.


If you’re still experiencing the same issue, then give the steps here a try: If songs are missing from your music library after you turn on Sync Library - Apple Support


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 14, 2023 7:58 AM in response to applemusicuser3

Hi applemusicuser3,


You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. 


To learn how to do this, check out the link below.


Use Sync Library to access your music library across your devices


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to turn on Sync Library on your iPhone or iPad."


1) Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
2) Go to Settings.
3) Tap Music.
4) Turn on Sync Library.
5) Turn on Sync Library on your other devices.


We recommend the steps above because they will show you how to access your music library, including your playlists, on any device with the Apple Music app and signed in with the same Apple ID you use with your Apple Music subscription.


If you’re still experiencing the same issue, then give the steps here a try: If songs are missing from your music library after you turn on Sync Library - Apple Support


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

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i lost all the songs in my playlists

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