I can't tell any difference between Active Noise Cancellation and Transparency mode.
I set the buds to Noise Cancellation. when there's a significant amount of background noise and then switch to Transparency mode and can't hear any difference.
Is it just me or might my buds be defective? Is there some test I can run?
Thanks.
iMac 24″, macOS 13.5
Hey krawfo,
Do you have the Beats Studio Buds? "Active Noise Cancelling (ANC) continuously blocks unwanted external noise. Switch to Transparency mode when you need to hear the world around you. External-facing microphones allow the sounds of your surroundings back in for a natural listening experience." For more details, click here: Beats Studio Buds | True Wireless, Noise Cancelling Earbuds.
We see that you reviewed this article: Beats Studio Buds, Beats Studio Buds +, and Beats Fit Pro Active Noise Cancellation and Transparency mode. If you have another device to test the Beats on, see if the issue continues on a different device.
If it happens on multiple devices, we recommend resetting the earbuds by following the steps below or in this article: Reset your Beats Studio Buds or your Beats Studio Buds +.
The LED indicator light will continue to flash white, which means that you can pair your Beats Studio Buds or your Beats Studio Buds + with your iPhone, Mac, Android device, or other device again.
If you're having issues resetting your Beats Studio Buds or your Beats Studio Buds +, contact Apple Support."
Hope this helps. Take care.
Hey krawfo,
Do you have the Beats Studio Buds? "Active Noise Cancelling (ANC) continuously blocks unwanted external noise. Switch to Transparency mode when you need to hear the world around you. External-facing microphones allow the sounds of your surroundings back in for a natural listening experience." For more details, click here: Beats Studio Buds | True Wireless, Noise Cancelling Earbuds.
We see that you reviewed this article: Beats Studio Buds, Beats Studio Buds +, and Beats Fit Pro Active Noise Cancellation and Transparency mode. If you have another device to test the Beats on, see if the issue continues on a different device.
If it happens on multiple devices, we recommend resetting the earbuds by following the steps below or in this article: Reset your Beats Studio Buds or your Beats Studio Buds +.
The LED indicator light will continue to flash white, which means that you can pair your Beats Studio Buds or your Beats Studio Buds + with your iPhone, Mac, Android device, or other device again.
If you're having issues resetting your Beats Studio Buds or your Beats Studio Buds +, contact Apple Support."
Hope this helps. Take care.
Krawfo,
You will need to connect with Costco for further details on their return policy.
Thanks for posting in Apple Support Communities.
Best wishes.
Thanks for the help. I tried the buds on both my iPhone and iPad with the same results - no difference between Active Noise Cancellation and Transparency mode. Hard reset didn't help either. Looks like they were defective from the start.
They were on sale when I bought them from Costco. If return them I will have to re-buy them at the regular price. That's above what I'm willing to spend so I'm looking at other products.
when i turn on either one of mine options ( ANC or transparency mode) the sound comes out like its under what so i have to keep it turned off.
is there a setting or are my beats basically broken?
Noise Cancellation Not Working ??
