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Level 1

4 points

iphone locked to owner

I accidently chose that my phone was lost or stolen so it does not let me in my phone. It reads iphone locked to owner

iPhone 11, iOS 15

Posted on Sep 13, 2023 8:58 AM

Top-ranking reply

Level 10

209,061 points

Posted on Sep 13, 2023 11:20 AM

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

See also -> Keep your receipt after you buy an Apple device

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