Locked Out Every Day? No Explanation?

scutarius wrote:

My Apple devices have an Apple ID issue, if not every day now, then at least 5 times per week and often twice in a day. It used to be at least a few times a month, then several times, then at least every week, and now it is almost every day.

At least half of those times the ID is locked, and or I have to sign out and back in on every Apple device I use.

I have brought it up before, but with no effective answers.

No. I do not use two-factor authentication. No. I do not want to 'upgrade'.

The lack of two-factor authentication does not make sense as an answer. I don't have two-factor authentication on anything else and I don't have a problem with anything else. It does not make sense unless Apple is doing it on purpose to annoy me in to using two-factor.

The least I would appreciate is Apple telling me each time why it happened. If someone tried to break in to my account using the wrong password too many times, what is the ip address of the computer or phone trying to do it?

I could really use a real answer. I would really appreciate the help.

WES

If you are not willing to do something different and your issue continues to repeat— not sure how to help.

you can Contact Apple for help with Apple ID account security - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

scutarius wrote:

As for asking Apple, I don't know of any place to go to do that. In my experience, or what I have found, is that Apple seems to want to leave it up to this community.

I thought this was the very first post(?) however you have to follow the link:

you can Contact Apple for help with Apple ID account security - Apple Support

——> Contact Apple for help with Apple ID account security - Apple Support <——

No one here represents Apple unless they identify themselves as doing so. The notion that Apple are trying to irritate you into using a better an stronger security is absurd. It's offered. Use it, don't. whatever. It's your business.

Nobody suggested you use two-factor authentication and you did ask why Apple doesn't provide you any information on why. It's perfectly reasonable to point out that we don't work for Apple so can't possibly answer that question.

You imply it has to do with people attempting to access your account. Do you want Apple to continue letting people try to access your account? I don't think they offer that service.

If you want an answer to your questions about why Apple does anything, you need to ask them. We don't have any ability to guess at why Apple does anything.

It's difficult to supply a "real' answer when your start off by saying what you're not going to do.

The real answer for me is to upgrade.

If you were drowning would you tell the lifeguard not to throw your best life preserver?

You have nice day now, ya hear!

Still, I don't see how I implied that it has to do with people attempting to get into my account

you asked why Apple can’t send you the IP address of the people trying to get into your account and the title of your post references getting locked out of your account. I cannot fathom how anyone could not imply that’s what you meant.

unless it is because I brought up two-factor authorization. I only brought that up because I searched through other similar posts before I asked the community. Two-factor was what the answer was most of the time.

As for asking Apple, I don't know of any place to go to do that. In my experience, or what I have found, is that Apple seems to want to leave it up to this community.

And, although I have found several on this community to be very knowledgeable and helpful; when in the past I have had an issue that may be taken as critical of Apple, I often received negative posts rather than help.

I may have been late to switch to Apple, but since '09 its all Mac, iPhone, iPod, iPad, ... if I used a watch, I would consider an iWatch..... And as much as I prefer Apple, I do find some things I question and would like answers to, like this. But, no answer.

WES

unless it is because I brought up two-factor authorization. I only brought that up because I searched through other similar posts before I asked the community. Two-factor was what the answer was most of the time.

As for asking Apple, I don't know of any place to go to do that. In my experience, or what I have found, is that Apple seems to want to leave it up to this community.

And, although I have found several on this community to be very knowledgeable and helpful; when in the past I have had an issue that may be taken as critical of Apple, I often received negative posts rather than help.

I may have been late to switch to Apple, but since '09 its all Mac, iPhone, iPod, iPad, ... if I used a watch, I would consider an iWatch..... And as much as I prefer Apple, I do find some things I question and would like answers to, like this. But, no answer.

WES

As for asking Apple, I don't know of any place to go to do that. In my experience, or what I have found, is that Apple seems to want to leave it up to this community.

this community can’t answer questions as to why Apple does anything. We can provide answers to questions we understand I don’t think anybody here would have any idea why you were constantly being locked out of your Apple ID. Apple has a whole website dedicated to getting support from Apple.

And, although I have found several on this community to be very knowledgeable and helpful; when in the past I have had an issue that may be taken as critical of Apple, I often received negative posts rather than help.

If if someone wants to rant and complain, I am certainly happy to treat them similarly. I believe in treating people how they ask to be treated. Being critical and complaining are two different things. I am not suggesting you are doing either on this post, but you do seem to not understand the fact that we cannot answer your questions as we have no idea what is going on with your account. If you call Apple support, they may be able to access the logs and give you the information you seek.

As for asking Apple, I don't know of any place to go to do that.

Start with Apple Support. There's a link at the bottom of every page.