Transferring all data from AirPort Time Machine to new Qnap hard drive

I am looking for help transferring all data (almost 2TB) from an old AirPort Time Machine to a new Qnap hard drive. When I try and do back ups to the time machine from my MacBook, I get a "drive is failing" message which is why I bought a new hard drive.


Please help.

Posted on Sep 13, 2023 11:29 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2023 12:05 PM

I am looking for help transferring all data (almost 2TB) from an old AirPort Time Machine


Time Machine is software on your Mac that is used to back up the data on the Mac to another hard drive. You probably meant to say that you have an AirPort Time Capsule, which is hardware.....a Wi-Fi router with a built in hard drive.


When I try and do back ups to the time machine from my MacBook, I get a "drive is failing" message.


Unfortunately, the hard drive on the AirPort Time Capsule must be operating correctly if you want to transfer a copy of the data on the Time Capsule over to another hard drive.


In other words, if you cannot back up your Mac to the AirPort Time Capsule at this time, it is going to be extremely difficult....and expensive....to physically pull the hard drive from the Time Capsule and then have a data restoration specialist try to rescue the data on the Time Capsule hard drive.


As a test.....Do you have a spare blank USB hard drive that you could connect directly to the USB port on the AirPort Time Capsule to see if it is possible to "archive" or copy the contents on the Time Capsule to the USB drive?







Worst case......if you cannot get at the data on the failed Time Capsule hard drive.......you will have to start all over again with a new complete Time Machine backup of your Mac to the QNAP drive and move forward from there.









3 replies
Question marked as Top-ranking reply

Sep 14, 2023 12:05 PM in response to smoffett24

I am looking for help transferring all data (almost 2TB) from an old AirPort Time Machine


Time Machine is software on your Mac that is used to back up the data on the Mac to another hard drive. You probably meant to say that you have an AirPort Time Capsule, which is hardware.....a Wi-Fi router with a built in hard drive.


When I try and do back ups to the time machine from my MacBook, I get a "drive is failing" message.


Unfortunately, the hard drive on the AirPort Time Capsule must be operating correctly if you want to transfer a copy of the data on the Time Capsule over to another hard drive.


In other words, if you cannot back up your Mac to the AirPort Time Capsule at this time, it is going to be extremely difficult....and expensive....to physically pull the hard drive from the Time Capsule and then have a data restoration specialist try to rescue the data on the Time Capsule hard drive.


As a test.....Do you have a spare blank USB hard drive that you could connect directly to the USB port on the AirPort Time Capsule to see if it is possible to "archive" or copy the contents on the Time Capsule to the USB drive?







Worst case......if you cannot get at the data on the failed Time Capsule hard drive.......you will have to start all over again with a new complete Time Machine backup of your Mac to the QNAP drive and move forward from there.









Sep 14, 2023 11:23 AM in response to smoffett24

Hey there smoffett24,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Do you see this message when using Time Machine on your new external hard drive? If so, we recommend contacting Qnap for assistance:


Qnap


If you're seeing this message when attempting to back up to your AirPort, contact Apple directly to investigate:


Get Support


Cheers!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Transferring all data from AirPort Time Machine to new Qnap hard drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.