Phones randomly go into SOS mode

EBauer_ wrote:

I have two iPhones: one for work, one for personal. Work is a 14. Personal is a 12 Pro. Both are updated to 16.6.1. Work is Verizon, Personal is AT&T. After this recent update, my phones have both been going randomly into SOS mode as I sit at my desk at work. Per other suggestions, the Sim card in my personal has been removed, reset, reinserted and it still happens. I have to switch to Airplane Mode, then switch back to get it out. It continues to drop calls right in the middle of them! What am I missing? This is not a carrier issue.

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

EBauer_ wrote:

This is ridiculous! One call to a girlfriend and this is how often I had to call her back...

https://discussions.apple.com/content/attachment/c2c496ac-2322-4f49-8782-db3eddd5365b

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

There's nothing to resolve.

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

In particular "SOS" mode means there's no cellular service for your cellular network and you cannot roam to a compatible network.

For example, if a friend has Verizon and you have AT&T, it's easy for their phone to show full service and for yours to show "SOS" if there is no AT&T service where you are. (As well as vice-versa.)

My daughter has an apple 13 Pro Max, and is having the same issue. Our carrier is Verizon and she’s the only one having issues. We went to Verizon with this issue and they switched out the Sim card and said some people are having this issue and if it continues she would have to either upgrade to a new phone or call and put a claim in. She still cannot make any calls has no usage unless she’s on a really good Wi-Fi network. We do have the Verizon cube but she can only make calls through the email and FaceTime . I don’t think I should have to pay $150 Claim fee for some thing that is not broken with the phone and I don’t feel she should have to upgrade to an even newer phone when the phone she has should work

Definitely something to resolve.. If this is a recent issue and his location isn't changing then why would the connection not be consistent. Why would he only begin to have this issue now and not always having this issue on and off. I and my family are having the same issue in the house we have been living in for 7 years without this issue coming up until recently. No cell towers have been reported down.

Did you ever get this resolved? I’m having a similar problem after a software update.

It's Verizon's issue, they're just trying to get you to go away.

Again, in your case, SOS mode means the phone can't contact a Verizon cell site.