Why is my phone saying that my camera is not an apple product. This happened after I did the software update.
Help
iPhone 6s, iOS 11
Help
iPhone 6s, iOS 11
Hello msali128,
Thank you for reaching out in Apple Support Communities. Based on the information you provided, it sounds like you're seeing a notification of an "Unknown Part" for the camera on your iPhone. This indicates that the camera installation is incomplete or the following:
You will see an Unknown Partmessage if the camera installation is incomplete or if the camera:
* Was replaced with a nongenuine camera
* Was already used or installed in another iPhone
* Isn't functioning as expected
This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.
This information is outlined in this article for you to reference: About genuine iPhone cameras - Apple Support
To get this matter rectified, we recommend contacting Apple Support to review your service options. Here's the link to contact them: Get Support
Kind regards.
Hello msali128,
Thank you for reaching out in Apple Support Communities. Based on the information you provided, it sounds like you're seeing a notification of an "Unknown Part" for the camera on your iPhone. This indicates that the camera installation is incomplete or the following:
You will see an Unknown Partmessage if the camera installation is incomplete or if the camera:
* Was replaced with a nongenuine camera
* Was already used or installed in another iPhone
* Isn't functioning as expected
This message doesn't affect your ability to use your iPhone or access your camera.
Learn more about iPhone parts and service history.
This information is outlined in this article for you to reference: About genuine iPhone cameras - Apple Support
To get this matter rectified, we recommend contacting Apple Support to review your service options. Here's the link to contact them: Get Support
Kind regards.
Why is my phone saying that my camera is not an apple product. This happened after I did the software update.