My family sharing on Apple Music is not working

Hi

I’m experiencing the same issue. I did everything what is written here, without success. On my spouse phone iPhone 15 this steps simply don’t work. We both have the same version of os 17.1.3

Your support is much appreciated.

Hello benedicta212,

We have a great support article that might help with this. Please take a look at it here: If you can't find your family's shared content - Apple Support. Follow this guidance:

"Check your Family Sharing settings

Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.

On your iPhone or iPad with iOS 16 or later

1. Go to Settings > Family.
2. Tap your name. 
3. Make a note of which Apple ID is listed.
4. Tap Purchases. 
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID. 

If you still can't find shared content

• Sign out of Media & Purchases.
• Find out if the app is shareable.
• Find out if the purchase is hidden.
• Make sure that your device meets the system requirements.

Sign out of Media & Purchases

Make sure that you sign in to all Apple services using the same Apple ID that you use for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.

On your iPhone, iPad, or iPod touch

1. Go to Settings > [your name].
2. Tap Media & Purchases.
3. Tap Sign Out.
4. Tap Media & Purchases again.
5. Tap Not [your name]?, then sign in with the Apple ID that you use for Family Sharing.

Check if an app is shareable

1. Go to the App Store.
2. Find the app.
3. Scroll down to the Supports section and make sure that Family Sharing is listed. 

Some apps might not be enabled for Family Sharing. If you purchased one of these apps, you can see it in your purchase history, but your family members won't be able to see or redownload it.

Learn about the types of content you can share with your family using purchase sharing

Ask your family member whether the purchase is hidden

If a family member has hidden one of their purchases, no one in their family can see it.

Learn how to hide or unhide purchases from the App Store

Make sure that your device meets the system requirements

To access your family's shared content, you need an iPhone, iPad, or iPod touch using iOS 8 or later, or a Mac using OS X Yosemite or later. If you're using an older device, you won’t see your family’s shared content."

We hope this helps. Let us know if we can assist with anything else at all. Take care.