Why phone still in charging mold but percentage keep dropping

Phone show it charging but the percentage keep dropping

iPhone 14 Pro Max, iOS 16

Posted on Sep 13, 2023 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2023 8:50 PM

thuong147 Said:

"Why phone still in charging mold but percentage keep dropping: Phone show it charging but the percentage keep dropping"

-------


Seems to be an issue with the charging source.


Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






2 replies
Question marked as Top-ranking reply

Sep 13, 2023 8:50 PM in response to thuong147

thuong147 Said:

"Why phone still in charging mold but percentage keep dropping: Phone show it charging but the percentage keep dropping"

-------


Seems to be an issue with the charging source.


Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


IV. A Few Apple Support Sites that May Help:






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Why phone still in charging mold but percentage keep dropping

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