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anto53 Author

Level 1

4 points

It’s not charging

My iPhone is not charging and only one percentage is there while charging it’s not increasing the level of percentage.

Posted on Sep 24, 2023 11:52 PM

Best reply

ProustGiulio

Level 10

208,025 points

Posted on Sep 24, 2023 11:59 PM

If you already tried (to no avail) all the steps provided in the support article that led you here, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your unidentified iPhone model inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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It’s not charging

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