It’s not charging

My iPhone is not charging and only one percentage is there while charging it’s not increasing the level of percentage.

Posted on Sep 24, 2023 11:52 PM

Reply
Question marked as Best reply

Posted on Sep 24, 2023 11:59 PM

If you already tried (to no avail) all the steps provided in the support article that led you here, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your unidentified iPhone model inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Sep 24, 2023 11:59 PM in response to anto53

If you already tried (to no avail) all the steps provided in the support article that led you here, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your unidentified iPhone model inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

It’s not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.