iCloud storage
Please I’m trying to renew my iCloud storage and it not working. I have money in my account balance to buy my plan again 2TB
iPhone 13 Pro Max, iOS 16
Stanleyvincent Said:
"iCloud storage: Please I’m trying to renew my iCloud storage and it not working. I have money in my account balance to buy my plan again 2TB"
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Renewing iCloud Storage Plan:
A. Use a Computer for this:
Perform this upgrade using a computer, as it would be more user-friendly doing so.
B. Disable a VPN:
If you have a VPN enabled, then disable it. Perform this once more.
No Success?...
C. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)