Airpods pro (1st Generation) case not charging after dropping to ground

Tried the reset button, but did not work.

Posted on Sep 13, 2023 11:36 PM

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Posted on Sep 14, 2023 1:00 AM

The case must have been damaged due to the fall and you might need to replace your case:

Replace AirPod case - Apple Support

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Airpods pro (1st Generation) case not charging after dropping to ground

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