Apple TV 4K won't display on LG TV (Q60R) tried different HDMI ports/cables - no luck

Greetings,


Never had this problem with my other TVs (all Samsung) with any Apple TVs.


I just got a Apple TV 4K 3rd GEN, & attached to HDMI Port #2 on my LG TV, but get no display output,

on this TV I have a Spectrum Receiver attached to the same TV on HDMI Port #1 & never had a problem

with this setup.


With my other TVs (Samsung) I've got attached Apple TVs (a year or two older than the new one) & never

had a problem viewing content from the Apple TV.


I had no problem setting up & viewing the new Apple TV 4k on my Samsungs, I even swapped out HDMI cables with the new Apple TV on the LG TV (again, no luck)


In short, I can view output from any Apple TV on Samsung, I just can't view on the LG (with any HDMI cable or any HDMI port).


This new Apple TV 4K is new right out of the box, I've got a new Monster 8K 48 Gbs cable, just seems something with the LG is prohibiting the display output, there aren't many settings to adjust.


Just wondering if anyone out there in the Apple TV world had dealt with this.


Thanks



OLED48CXPUB,

Posted on Sep 14, 2023 8:11 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 5:24 AM

Check you LG TV settings, for the HDMI port number that Apple TV is connected to. Verify that the TV takes input from that port. It may not be automatic initially.

You may need to configure that HDMI port on the TV for high bandwidth HDR use: HDMI Ultra HD Deep Color.


LG TV (Q60R)

Q60R is a Samsung model series, not LG.


If your Apple TV was previously set up with a different TV, then its current video settings may not be compatible with the current TV. To fix that, you can cycle through Apple TV video settings, using just the remote (step 5), until you find a valid setting that produces an image. If your Apple TV doesn't turn on or shows a black screen - Apple Support

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1 reply
Question marked as Top-ranking reply

Sep 18, 2023 5:24 AM in response to gilbertfrombuda

Check you LG TV settings, for the HDMI port number that Apple TV is connected to. Verify that the TV takes input from that port. It may not be automatic initially.

You may need to configure that HDMI port on the TV for high bandwidth HDR use: HDMI Ultra HD Deep Color.


LG TV (Q60R)

Q60R is a Samsung model series, not LG.


If your Apple TV was previously set up with a different TV, then its current video settings may not be compatible with the current TV. To fix that, you can cycle through Apple TV video settings, using just the remote (step 5), until you find a valid setting that produces an image. If your Apple TV doesn't turn on or shows a black screen - Apple Support

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Apple TV 4K won't display on LG TV (Q60R) tried different HDMI ports/cables - no luck

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