Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

CANNOT SEND ATTACHMENTS FROM MS OFFICE PROGRAMS

I use MS 365 on my MacBook Pro. Just recently, I am not able to send email attachments from any of the programs. The Outlook program does not open when I choose "share" from the menu of the opened document. I have always used it in the past, but it just recently started giving me trouble. Can someone please shed some light on this?

I am running Ventura 13.5.2 and my MS office has been updated.

MacBook Pro 14″, macOS 13.5

Posted on Sep 14, 2023 11:17 AM

Reply
Question marked as Best reply

Posted on Sep 14, 2023 1:17 PM

Maybe ???? Although I'm just a Mac user here same as you (and everyone else here)and I don't work for Apple or Microsoft and haven't been trained by them.....try this link:

https://support.microsoft.com/en-us/office/i-can-t-send-or-receive-messages-with-outlook-for-mac-57c6d42c-3a4e-4f93-914a-212efe650a04,

also please bear in mind that the default Email protocol for Macs from Mojave on up (the more recent ones) is IMAP and NOT POP or POP3, as IMAP lets you use email with multiple devices....--

--could you save the document/thing in MS 365 you're working on, then compose a regular email and attach the file. or document, and then send it the usual way in Mac Mail ?? ....


and there's this link to Outlook which may be related to your problem, especially on the Mac:

https://techcommunity.microsoft.com/t5/outlook/outlook-for-mac-does-not-include-attached-files/m-p/3836961

So.... seeing as how you're using a Microsoft Product, in this case, Microsoft 365, and I don't know much (if at all) about Microsoft 365, the best way to get some help, would be to post on the tech community forums on Microsoft then go to "Outlook" then "General Discussion" ...you'd probably have to register or at least sign in there before you'd be able to ask questions/get help related to Outlook and Microsoft 365 on your MacBook Pro running Ventura.... which is Mac OS 13....



John B


1 reply
Question marked as Best reply

Sep 14, 2023 1:17 PM in response to AK985

Maybe ???? Although I'm just a Mac user here same as you (and everyone else here)and I don't work for Apple or Microsoft and haven't been trained by them.....try this link:

https://support.microsoft.com/en-us/office/i-can-t-send-or-receive-messages-with-outlook-for-mac-57c6d42c-3a4e-4f93-914a-212efe650a04,

also please bear in mind that the default Email protocol for Macs from Mojave on up (the more recent ones) is IMAP and NOT POP or POP3, as IMAP lets you use email with multiple devices....--

--could you save the document/thing in MS 365 you're working on, then compose a regular email and attach the file. or document, and then send it the usual way in Mac Mail ?? ....


and there's this link to Outlook which may be related to your problem, especially on the Mac:

https://techcommunity.microsoft.com/t5/outlook/outlook-for-mac-does-not-include-attached-files/m-p/3836961

So.... seeing as how you're using a Microsoft Product, in this case, Microsoft 365, and I don't know much (if at all) about Microsoft 365, the best way to get some help, would be to post on the tech community forums on Microsoft then go to "Outlook" then "General Discussion" ...you'd probably have to register or at least sign in there before you'd be able to ask questions/get help related to Outlook and Microsoft 365 on your MacBook Pro running Ventura.... which is Mac OS 13....



John B


CANNOT SEND ATTACHMENTS FROM MS OFFICE PROGRAMS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.