Help with an Error Code Please

Can anyone explain to me why I got this and what it means? I've also gotten a flashing folder upon boot up too.


panic(cpu 4 caller 0xffffff80250c0742):

 initproc exited -- exit reason namespace 2 subcode 0xa description: none




uuid info:


 0x114bdb000 uuid = <9f48f7f8-94d0-3793-99b7-ddef657ef956>


 0x109dc6000 uuid = <4c2fd1fd-35d6-346a-8541-e818dc386c23>




Thread 2 crashed




RAX: 0x0000000000000000, RBX: 0x0000000109e1c6f0, RCX: 0x0000000109e19000, RDX:

0x0000000109e1c710


RSP: 0x00007000010462d0, RBP: 0x00007000010463d0, RSI: 0x0000000109e1c700, RDI:

0x0000000109dc6000


R8:  0x0000000109dc6ae0, R9:  0x0000700001046370, R10:

0x0000000109dc600e, R11: 0x0000000000000005


R12: 0x0000000100013d2e, R13: 0x0000000109dc6000, R14: 0x0000000109e1f0d4, R15:

0x00007000010463f0


RFL: 0x0000000000010246, RIP: 0x00007fff69f28535, CS:  0x000000000000002b,

SS:  0x0000000000000023




Thread 0: 0xffffff8039e7fa40


0x00007fff6a0714f2


0x00007fff69ee1476


0x0000000000000000




Thread 1: 0xffffff80402d9a40


0x00007fff6a06d4be


0x00007fff6a12eb77


0x0000000000000000




Thread 2: 0xffffff803c69aa40


0x00007fff69f28535


0x00007fff69f28352


0x00007fff69f28235


0x00007fff69ff8313


0x0000000109dd9d2e


0x0000000109dd93f9


0x00007fff69ed1658


0x00007fff69ed3818


0x00007fff69ee34be


0x00007fff69ed6af6


0x00007fff69ed75d6


0x00007fff69ee0c09


0x00007fff6a12fa3d


0x00007fff6a12eb77


0x0000000000000000




Thread 3: 0xffffff803b11c000


0x00007fff6a12eb68




Thread 4: 0xffffff803b16e520


0x0000000000000000






Mac OS version:


19H2026




Kernel version:


Darwin Kernel Version 19.6.0: Tue Jun 21 21:18:39 PDT 2022;

root:xnu-6153.141.66~1/RELEASE_X86_64


Kernel UUID: D5630E55-7695-313B-B468-6347805B0B6F


System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


Root disk errors: "Could not recover SATA HDD after 5 attempts.

Terminating."


System shutdown begun: NO


Panic diags file available: YES (0x0)




Earlier Mac models

Posted on Sep 14, 2023 11:25 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2023 5:54 PM

That Mac was unable to read at least some of the information on its startup disk. The short answer is that it's a hardware problem that needs to be fixed. Contact Apple Support using this link: Official Apple Support

Similar questions

3 replies

Sep 15, 2023 8:13 PM in response to Jay Grandz

Root disk errors: "Could not recover SATA HDD after 5 attempts

I agree with @John Galt, Certainly seems like an SSD failure is the most likely cause here since "SATA HDD" here is referring to the SSD. I believe some of the SSDs from the 2013 model were known to have an issue where Apple at one time had a free SSD repair program (now expired).


It appears you have either a MBPro 15" (2012) Retina model, or a MBPro 15" (early 2013) Retina model.


Make sure you have a good backup if you don't already have one since the SSD could fail completely at any time.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help with an Error Code Please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.