Shared library not working on my iPhone

I have a shared library going with my spouse. We both are running iOS 16.6.1. However my iPhone is not getting their photos but they get my photos as expected. How can I force a sync to the device that’s not working yet has plenty of available space?

Posted on Sep 14, 2023 5:22 PM

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Sep 21, 2023 10:39 PM in response to kman_hd

In addition to OP, even though the face of the person that use the shared library gets recognized in the photo, it doesn’t add that to shared library.


Share when other person is near feature don’t work as well.


This issue is one sided. Other phones Photo gallery works as intended. We’re using another SIM card on the phone that doesn’t sync recognized photos and it’s on iOS 16.6.1.

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Shared library not working on my iPhone

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