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Apple TV problem

I can get Apple TV on my phone but not on my tv. Why? How do I fix this?

Apple TV HD

Posted on Sep 14, 2023 7:20 PM

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Question marked as Best reply

Posted on Sep 14, 2023 11:32 PM

  1. Do you have the Apple TV box? If so, which model? Identify your Apple TV model - Apple Support Find your Apple TV model number - Apple Support
  2. Or do you have a smart TV with the Apple TV app on it? If so, which model TV?
  3. Or do you have a third party external HDMI streaming device connected to your TV, that has the Apple TV app?

The TV will need a method to access the Apple TV app; that the the intended way to access the Apple TV+ service.


All the ways to watch Apple TV+, and more - Apple Support

Watch on supported smart TVs and streaming devices - Apple Support

Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support

1 reply
Question marked as Best reply

Sep 14, 2023 11:32 PM in response to Einaj

  1. Do you have the Apple TV box? If so, which model? Identify your Apple TV model - Apple Support Find your Apple TV model number - Apple Support
  2. Or do you have a smart TV with the Apple TV app on it? If so, which model TV?
  3. Or do you have a third party external HDMI streaming device connected to your TV, that has the Apple TV app?

The TV will need a method to access the Apple TV app; that the the intended way to access the Apple TV+ service.


All the ways to watch Apple TV+, and more - Apple Support

Watch on supported smart TVs and streaming devices - Apple Support

Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support

Apple TV problem

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