ITunes Store won't open on Windows PC

My Windows 10 PC is running with the iTunes App (v.12.12.10). The PC has the latest update installed. The iTunes app will open, and will allow me to access my music and playlists, but will not open the iTunes Store. Any suggestions will be greatly appreciated. Thank you.

Windows, Windows 10

Posted on Sep 14, 2023 6:25 PM

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Posted on Sep 18, 2023 3:18 PM

Thanks - I checked preferences and restrictions, but the store was still active - not disabled. I did check with McAfee (my firewall/security/antivirus/etc provider), who suggested temporarily turning off the firewall. I turned it off, opened the store, made a purchase, and everything worked fine that way. Then I immediately turned the firewall back on. And now, everything seems to be working fine. Maybe turning the firewall off and on did something? Jarred loose some rust in the pipes? But then I grew up with a black, 6 pound, rotary dial phone with a cord and a four-digit phone number. Anyway, I'm hoping the firewall trick fixed things. Thanks again.

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Question marked as Top-ranking reply

Sep 18, 2023 3:18 PM in response to turingtest2

Thanks - I checked preferences and restrictions, but the store was still active - not disabled. I did check with McAfee (my firewall/security/antivirus/etc provider), who suggested temporarily turning off the firewall. I turned it off, opened the store, made a purchase, and everything worked fine that way. Then I immediately turned the firewall back on. And now, everything seems to be working fine. Maybe turning the firewall off and on did something? Jarred loose some rust in the pipes? But then I grew up with a black, 6 pound, rotary dial phone with a cord and a four-digit phone number. Anyway, I'm hoping the firewall trick fixed things. Thanks again.

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ITunes Store won't open on Windows PC

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