I asked for a refund, but the customer service declined it. I didn’t want to buy or use my subscription to Sololearn. When I accidentally subscribed to it, I immediately unsubscribed, but the App Store demanded to pay for it, finally they charged the whole sum, and I couldn’t return my money back. I wrote many time to customer support, but nobody helped me at all.
[Re-Titled by Moderator]
iPhone 7, iOS 15
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Important note for reviewing you Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option:
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Important note for reviewing you Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option:
Apple is not here. We are users like you. We do not have access to your purchase history or your account. We can not give you a refund.
What do I do
I immediately unsubscribed from an app but the App Store charge me
