My tool bar disappeared from Safari on my iPad Pro

Everything I’ve read online says to start by going to system preferences>view etc etc, but I don’t have a tool bar or menu bar to view or select system preferences- it seems I’m on full screen mode but all suggestions I’ve seen of exiting this, don’t seem to work …. All I see is the side bar menu option on the upper left, website address window in the center that has a 🧩 icon and refresh icon over to the right of it, then there are three gray dots above the website address window, to the right of that is the share icon: a blue box with an arrow pointing upwards, a blue + and a blue square within a square icon which allows me to search/view all active tabs and that’s all I can access and view. When I click the three dots at the very top of the screen a little menu pops up allowing me to select full screen view (with a check mark to the left of it), below that is “split view” option and below that “slide over” and then last but not lease, close option in red. If I select “full screen”, you would think it would exit full screen mode (as it’s already on it, hence the check mark), but it changes nothing. My curser is also a gray circle which is annoying but I can’t get rid of it and I have no dock at the bottom of my screen unless I move my curser to the bottom.


Can anyone help? I feel like such an idiot bc it should be such a simple fix but I’ve tried everything and I’m about to lose my mind!

iPad Pro (5th generation)

Posted on Sep 15, 2023 8:29 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 9:00 AM

Hello Cmur23,


The puzzle piece icon indicates that a Safari extension is present, which in and of itself isn't a cause for concern. The circle cursor however is a clue. It looks like AssistiveTouch may have been enabled. Check out How to use a pointer device with AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support and see if Pointer Control is active. If so, disable it and see if you can then adjust Safari as desired.


Let us know what happens!

1 reply
Question marked as Top-ranking reply

Sep 16, 2023 9:00 AM in response to Cmur23

Hello Cmur23,


The puzzle piece icon indicates that a Safari extension is present, which in and of itself isn't a cause for concern. The circle cursor however is a clue. It looks like AssistiveTouch may have been enabled. Check out How to use a pointer device with AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support and see if Pointer Control is active. If so, disable it and see if you can then adjust Safari as desired.


Let us know what happens!

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My tool bar disappeared from Safari on my iPad Pro

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