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Hi. My sons app store and itunes is locked out. Can you please help?

app store and I tunes are locked out. One of my CC were hacked. When that happened possibly locked his account?

iPad Pro, iPadOS 15

Posted on Sep 15, 2023 8:18 AM

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Posted on Sep 15, 2023 8:29 AM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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