iPhone 14 Pro camera goes blank

My camera keeps going blank and I’m forced to reboot the phone. Is there no permanent fix as this is happening daily!!!


[Re-Titled by Moderator]

Windows, Windows 10

Posted on Sep 15, 2023 10:37 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 12:02 PM

Hi Wardzoo,


Thank you for using the Apple Support Communities! If the camera on your iPhone isn't working as expected, the steps below can help:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
4. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
5. Tap the Flashlight button.
If the flash works only sometimes, open the Camera app and tap the flash button to choose a different setting. 
configuration profile, including a Mobile Device Management (MDM) profile, can disable the camera.


If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 
1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
3. Restart your iPhoneiPad, or iPod touch.
4. Update your iPhone to the latest version of iOS.
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button.


Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Sep 16, 2023 12:02 PM in response to Wardzoo

Hi Wardzoo,


Thank you for using the Apple Support Communities! If the camera on your iPhone isn't working as expected, the steps below can help:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
4. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
5. Tap the Flashlight button.
If the flash works only sometimes, open the Camera app and tap the flash button to choose a different setting. 
configuration profile, including a Mobile Device Management (MDM) profile, can disable the camera.


If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 
1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
3. Restart your iPhoneiPad, or iPod touch.
4. Update your iPhone to the latest version of iOS.
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button.


Hope this helps!

Have a great day.


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iPhone 14 Pro camera goes blank

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