On my iPad I can’t open my message app

On my iPad I can’t open my message app


iPad Air, iOS 12

Posted on Sep 15, 2023 2:46 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2023 1:33 PM

Hi Lyndaluck,


Thanks for posting in Apple Support Communities. Since this happens with an Apple app on your iPad, we'd recommend using the applicable steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support to troubleshoot the app. You won't be able to delete the native Messages app, so steps you can take are as follows.


1 Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2 Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3 Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.


If you need more help, you would reach out to the app developer which is Apple - Get Support.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 16, 2023 1:33 PM in response to Lyndaluck

Hi Lyndaluck,


Thanks for posting in Apple Support Communities. Since this happens with an Apple app on your iPad, we'd recommend using the applicable steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support to troubleshoot the app. You won't be able to delete the native Messages app, so steps you can take are as follows.


1 Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2 Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3 Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.


If you need more help, you would reach out to the app developer which is Apple - Get Support.


Take care.

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On my iPad I can’t open my message app

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