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KateandBella Author

Level 1

4 points

I am having trouble getting my phone to charge.

I can’t charge my phone by plugging my charger in

iPhone 11, iOS 16

Posted on Sep 16, 2023 4:25 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Sep 16, 2023 4:34 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge it could be a hardware (battery? charger/cable? charging port? other internal component?) failure and I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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I am having trouble getting my phone to charge.

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