Activating Esim

I’m having a question. Recently I bought an iPhone 14 with Esim but when I want to activate it I can. The option of cellular is unavailable

Posted on Sep 16, 2023 6:28 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2023 6:27 AM

Hey there bparraga,


You'll first want to make sure you're using a carrier that supports eSIM activation. If you are not using a supported carrier, you will not be able to use eSIM.


Use this resource to help determine if your carrier supports eSIM: Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support


If supported, continue to set up eSIM with these steps:


How to set up an eSIM on iPhone

Setting up your eSIM is usually just a matter of turning on your new iPhone and following the onscreen instructions. 

You can activate your eSIM while you're setting up your iPhone if your carrier supports eSIM Carrier Activation or eSIM Quick Transfer. With eSIM Carrier Activation, your carrier assigns an eSIM to your iPhone when you purchase it. With eSIM Quick Transfer, you transfer the SIM from your previous iPhone to your new iPhone without contacting your carrier. With either method, to activate your eSIM during setup, turn on your iPhone and follow the instructions.

You can also use these options later to add or transfer an eSIM. If these options aren't available, contact your carrier to activate your eSIM using a QR code or your carrier's iPhone app.

If you purchased an iPhone 14 model in the United States, your iPhone activates with an eSIM. To activate your eSIM using eSIM Carrier Activation, eSIM Quick Transfer, or another activation method, turn on your iPhone and follow the instructions.


For addition guidance, follow along here: About eSIM on iPhone - Apple Support


Take care!



1 reply
Question marked as Top-ranking reply

Sep 17, 2023 6:27 AM in response to bparraga

Hey there bparraga,


You'll first want to make sure you're using a carrier that supports eSIM activation. If you are not using a supported carrier, you will not be able to use eSIM.


Use this resource to help determine if your carrier supports eSIM: Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support


If supported, continue to set up eSIM with these steps:


How to set up an eSIM on iPhone

Setting up your eSIM is usually just a matter of turning on your new iPhone and following the onscreen instructions. 

You can activate your eSIM while you're setting up your iPhone if your carrier supports eSIM Carrier Activation or eSIM Quick Transfer. With eSIM Carrier Activation, your carrier assigns an eSIM to your iPhone when you purchase it. With eSIM Quick Transfer, you transfer the SIM from your previous iPhone to your new iPhone without contacting your carrier. With either method, to activate your eSIM during setup, turn on your iPhone and follow the instructions.

You can also use these options later to add or transfer an eSIM. If these options aren't available, contact your carrier to activate your eSIM using a QR code or your carrier's iPhone app.

If you purchased an iPhone 14 model in the United States, your iPhone activates with an eSIM. To activate your eSIM using eSIM Carrier Activation, eSIM Quick Transfer, or another activation method, turn on your iPhone and follow the instructions.


For addition guidance, follow along here: About eSIM on iPhone - Apple Support


Take care!



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Activating Esim

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