Face ID not working

My iPhone XS Face ID is not working

iPhone 6, iOS 9

Posted on Sep 16, 2023 8:30 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2023 8:34 AM

Hello ~ Are you seeing an alert? See below…


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you are seeing this message you may need to have your iPhone checked…


Genius Bar Reservation and Apple Support Options - Apple


Also…


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Post back if needed.


~Katana-San~

1 reply
Question marked as Top-ranking reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.