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iPhone 12 Pro Max antenna issue

Apple Store ran diagnostic and found the antenna is not working and hence no cellular service. Phone is only 3 years old. Electronic chip should have more lifetime than this. Is Apple considering recall to fix this, looks like it happened to a lot of people. At least escalate to issue to have internal discussion and not call it user error. Really disappointed!

iPhone 12 Pro Max, iOS 16

Posted on Sep 16, 2023 12:04 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 12:15 PM

This is a user to user forum, no one here would know what Apple has planned.


Contact Apple and ask them about it.

Contact Apple for support and service - Apple Support


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2 replies

May 24, 2024 9:12 PM in response to RZ-ATL

I am currently having cell reception issues. I contacted my network provider and they say there are no outages. I am constantly watching my phone try to find a network, along with a triangle in the top right with an exclamation mark in the center of it. No ine seems to know what is going on. The phone is three years old. What a joke.

iPhone 12 Pro Max antenna issue

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