Iphone 12 speaker not working

I have a problem with my Iphone 12. Its speaker is not working. I used the bluetooth earpiece but it seems that its not working well as well. It will take a very long time before its connected to the phone but then you cant hear it clearly. Please help.

iPhone 12, iOS 16

Posted on Sep 17, 2023 6:58 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 7:06 AM

Hello CLaubua,


We're happy to suggest a few steps to help troubleshoot your iPhone speaker. These steps are from the following support article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


  1. "Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


If you try those steps and still experience the same issue, we recommend reaching out to Apple Support directly for assistance. You can reach them here: Get Support


Take care.

2 replies
Question marked as Top-ranking reply

Sep 18, 2023 7:06 AM in response to CLaubua

Hello CLaubua,


We're happy to suggest a few steps to help troubleshoot your iPhone speaker. These steps are from the following support article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


  1. "Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


If you try those steps and still experience the same issue, we recommend reaching out to Apple Support directly for assistance. You can reach them here: Get Support


Take care.

Jan 26, 2024 12:32 AM in response to CLaubua

Try this quick fixes


Speaker test: Use the Accessibility settings' "Audio/Visual" toggle to play a test tone and isolate the affected speaker.


Software updates: Check for and install any pending iOS or app updates, as outdated versions can cause issues.


Restart: Sometimes a fresh start fixes glitches.


If that doesn't work check detalied guide on iphone speaker not working.


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Iphone 12 speaker not working

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