When first plugged in everything works fine, but after ending one YouTube video, when I start another video the earphones don’t work and the phone has a kind of pulsing vibration. If I press on the volume up button it indicators on screen shows an attempt to increase volume but it shuts the volume down immediately. What’s up?
iPhone 13, iOS 16
Hi charynfrompatterson,
It sounds like your Beats headphones might not be working correctly. We know how important having a working pair of headphone is for you, and we will help get you to the right place for answers.
The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue: If you can't connect to your wireless Beats product - Apple Support
The steps here include how to reset your Beats. Please follow the steps as that can resolve many issues including what you're experiencing.
If still having issues, test your Beats with another device. This will let us know if the issue is with your device or headphones.
All the best.
Read the Q he asked for wired
Why don’t my wired beats earphones work correctly with my iPhone?
