Wake on wrist not working on Apple series 7 watch

Since the 9.6.2 update my watch no longer wakes on wrist raise. When the timer goes off I now have to touch the face of the watch to see the face. I have done a hard reboot of the watch and disabled and and enabled that setting, but it still doesn’t work. I have a series 7 watch. My sister is experiencing the same behavior on her watch since the update.

Apple Watch Series 7

Posted on Sep 17, 2023 12:21 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 9:45 AM

Hi Pat Hale,


For help with the feature, make sure the theater mode option is off. As you can temporarily prevent your Apple Watch from waking when you raise your wrist if it's turned on. The steps below found in the article here can help: Use Control Center on Apple Watch - Apple Support


"Use theater mode on Apple Watch

Theater mode prevents the Apple Watch display from turning on when you raise your wrist, so it stays dark. It also turns on silent mode and makes your Walkie-Talkie status unavailable, but you still receive haptic notifications.

Touch and hold the bottom of the screen, swipe up to open Control Center, tap the theater mode button, then tap Theater Mode.

Control Center with theater mode and silent mode buttons highlighted to show theater mode is on.

When theater mode is on, you see the theater mode status icon at the top of the screen.

To wake Apple Watch when theater mode is on, tap the display, press the Digital Crown or side button, or turn the Digital Crown."


If this feature is off and the issue remains, check additional settings with the steps here: Turn on and wake Apple Watch, and reach out to Apple Support to further assist.


Get Support



Best.

1 reply
Question marked as Top-ranking reply

Sep 18, 2023 9:45 AM in response to Pat Hale

Hi Pat Hale,


For help with the feature, make sure the theater mode option is off. As you can temporarily prevent your Apple Watch from waking when you raise your wrist if it's turned on. The steps below found in the article here can help: Use Control Center on Apple Watch - Apple Support


"Use theater mode on Apple Watch

Theater mode prevents the Apple Watch display from turning on when you raise your wrist, so it stays dark. It also turns on silent mode and makes your Walkie-Talkie status unavailable, but you still receive haptic notifications.

Touch and hold the bottom of the screen, swipe up to open Control Center, tap the theater mode button, then tap Theater Mode.

Control Center with theater mode and silent mode buttons highlighted to show theater mode is on.

When theater mode is on, you see the theater mode status icon at the top of the screen.

To wake Apple Watch when theater mode is on, tap the display, press the Digital Crown or side button, or turn the Digital Crown."


If this feature is off and the issue remains, check additional settings with the steps here: Turn on and wake Apple Watch, and reach out to Apple Support to further assist.


Get Support



Best.

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Wake on wrist not working on Apple series 7 watch

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