Why won't Notifications turn on my iPhone screen

I have an iPhone 14 Pro Max running iOS 16.6.1.


Whenever I get any sort of notifcation I hear the sound but the screen doesn't turn on.


A few things it isn't:


  • Silent switch on phone is in ringer position.
  • DND mode is OFF.
  • Notification Scheduled Summary is OFF.
  • The specific notifications have lock screen toggled on.


Keep in mind, I get the notification SOUND no problem. The screen just doesn't turn on. But when I go and tilt the phone up, the notification is there.


Any ideas?


[Re-Titled by Moderator]

Posted on Sep 17, 2023 8:06 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2025 4:09 PM

...Why won't Notifications turn on my iPhone screen


I was told that if you have notifications on apple watch then they show there and do not show on iPhone.


Try turning off your watch and see if they now show on iPhone...



84 replies

Mar 18, 2024 3:28 AM in response to SravanKrA

Same here.


My screen doesn't turn on when I receive any notifications.


The post from SravanKrA doesn't help as none of that is an issue for me. Furthermore, this only happens on my iPhone 15 Pro max, while it's working on my iPhone 14 Pro.


And they have the same settings, as I've literally updated the 15 pro max via the 14 pro...


Help please, it´s a brand new phone not working as it should, as I keep missing notifications, since I have mine in silence (same for the 14 pro...).


Thank you

May 30, 2024 12:25 PM in response to Jandus

I have an iPhone 14 Pro Max


Whenever I get any sort of notifcation I hear the sound but the screen doesn't turn on.


A few things it isn't:



  • Silent switch on phone is in ringer position.


  • DND mode is OFF.


  • Notification Scheduled Summary is OFF.


  • The specific notifications have lock screen toggled on.

Keep in mind, get the notification SOUND no problem. The screen just doesn't turn on. But when I go and tilt the phone up, the notification is there.

Jun 21, 2024 7:48 AM in response to Jandus

Hello all, 2 weeks ago I bought an iphone 14 pro which required update to 17.5.1 to be set-up. I transferred everything from my old XS (running iOS 16 and working absolutely normally in everything). From the very first time the notifications made sound when arriving but the lock screen didn’t light. Only if I have “always on display” (which I do not prefer) I can see notifications.

I tried almost every advice found on google search. i called also Apple Support which offered nothing. Told me to wait for new iOS. But as I read many of you had other iOS and I’m really curious if anyone of you had this resolved after updating his/her iOS??

Dec 8, 2024 3:39 AM in response to gtas27

Its currently the 8th December 2024 and I'm still having this issue, I had brand new iPhone 14 which i sadly broke so I had to get a new one through my mums bank. I received it set it up and it's doing this problem. Tried restarting went through every possible setting in my phone and it still doesn't work. I didn't have this problem with my last phone at all and it was even completely smashed. So it's most likely a problem with the new update, even though I didn't have that problem on my last phone. I can't think of anything else apart from it being an issue with the new IOS update.

Jan 15, 2025 11:38 AM in response to shanza96

Yes! I also have the issue of NOT being able to change the wallpaper from lock screen. Only when it’s on Standby mode (landscape & charging) I can change the wallpaper from lock screen. But this does not bother me compared to not lighting the screen when notifications arrive.

Have you resolved the notifications issue when you changed the screen?? Was the screen damaged or so internally? What you have been told?

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Why won't Notifications turn on my iPhone screen

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