Ipad screen turns to black

my iPad keeps turning on, but the screen goes black automatically after a few seconds. How can I solve this issue?

iPad Pro, iPadOS 16

Posted on Sep 18, 2023 5:36 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 6:21 AM

In order to check if it is a temporary glitch, try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:--> Force restart iPad


If the issue still persists, it might be a hardware (battery? screen? other internal component?) failure, and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Sep 18, 2023 6:21 AM in response to melese13

In order to check if it is a temporary glitch, try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:--> Force restart iPad


If the issue still persists, it might be a hardware (battery? screen? other internal component?) failure, and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Ipad screen turns to black

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