Sharing AirTags with iOS17

Can someone confirm whether Apple is now allowing shareable AirTags when both devices are iOS17 and you're in family sharing mode for your other devices?

AirTag

Posted on Sep 18, 2023 8:07 AM

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Posted on Sep 24, 2023 9:46 AM

I was having this issue where it says the # is ineligible for sharing, and found a simple solution posted my MrL09 on Reddit. Worked for me and many others...


Here are the steps to share:

  1. Select the item to share
  2. In the Share AirTag screen with the contact list, hit the (+) in the top right corner
  3. Search for the contact you want to share with (note: searching from the address field doesn't work. you need to search from the field you see after hitting the plus)
  4. Open the contact card, and select the phone number to share with
  5. Proceed to share


Order of phone numbers on the contact card seems to matter!

I think the bug is somewhere in the contacts. I still had a problem adding my daughter to a tag using this method. She had her Apple Watch cell line listed first on her contact card, and I had to remove it and make sure the iPhone was the first phone number listed. I think the sharing system might default to whatever the first number listed is, and if it's not a compatible device you will get the error, regardless of other iCloud connections.

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Question marked as Top-ranking reply

Sep 24, 2023 9:46 AM in response to vmwharlan

I was having this issue where it says the # is ineligible for sharing, and found a simple solution posted my MrL09 on Reddit. Worked for me and many others...


Here are the steps to share:

  1. Select the item to share
  2. In the Share AirTag screen with the contact list, hit the (+) in the top right corner
  3. Search for the contact you want to share with (note: searching from the address field doesn't work. you need to search from the field you see after hitting the plus)
  4. Open the contact card, and select the phone number to share with
  5. Proceed to share


Order of phone numbers on the contact card seems to matter!

I think the bug is somewhere in the contacts. I still had a problem adding my daughter to a tag using this method. She had her Apple Watch cell line listed first on her contact card, and I had to remove it and make sure the iPhone was the first phone number listed. I think the sharing system might default to whatever the first number listed is, and if it's not a compatible device you will get the error, regardless of other iCloud connections.

Sep 19, 2023 6:28 AM in response to Moncrieffey

I just updated an iPad and can confirm it worked.


I had to remove my wife from "Not Sharing". I also could not just select her name in the search, I had to hit the + then find her via Contacts (which is a terrible design in the UI). Once I selected her name in contacts, I used her AppleID email address. She has accepted all shares and can see their location now.

Sep 18, 2023 8:52 AM in response to khajotia

I should have said I'm still getting an error message that states I cannot share with that contact. No matter who I choose (random number, email, or part of my family), it does not work. Has there been any confirmation it is working in iOS17? What you posted is the generic directions - which I appreciate. But I'm looking for someone who can state it has worked and how they got it to work.

Sep 19, 2023 12:53 AM in response to vmwharlan

Same here mate, I’m in the UK, downloaded IOS17 as soon as it was available, so 6PM yesterday, i told my son who’s 30 miles away to download and install IOS17, I’m using 13 Pro Max, he’s using the regular 13, and i get the exact same message “sharing failed, This AirTag couldn’t be shared due to an unexpected error, please remove this person and try sharing this AirTag again”


Really annoying as this was the main thing i was waiting on 😂

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Sharing AirTags with iOS17

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