My iCloud storage disappeared
I changed my country/ region and my iCloud Storage suddenly disappeared. It says that I do not have any storage left and that I should buy more storage, but I already had iCloud storage. How can I fix this?
iPhone 11
Question marked as
User profile for user:
Omar_A1
User level:
Community Specialist
Hello dmeryem,
Thank you for reaching out to Apple Support Communities.
When you change regions you re required to cancel all subscriptions. You would need to purchase a new iCloud+ subscription.
Here is how to upgrade on your iPhone:
"How to upgrade on your iPhone or iPad
- Go to Settings, then tap your name.
- Tap iCloud, then tap Manage Account Storage or Manage Storage. Or scroll down and tap Upgrade to iCloud+.
- Tap Buy More Storage or Change Storage Plan.
- Choose a plan and follow the onscreen instructions."
Additional details can be found here: Upgrade to iCloud+
Hopefully this helps.
Cheers!