Hello Apple community!
Could you help me please? I send a refund request after half of the day since wrong purchase in Apple Store. Paid by Apple Account.
After one day I have got a credit-note from Apple Store but still no money refund on my account. It’s been more than 48 hours. I did something wrong?
iPhone 13 Pro, iOS 16
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
Huge thanks for super fast reply. Here is dilemma. I used mobile phone for refilling my store credits and then made a payment. Does that mean “mobile phone billing” method? I suppose that it’s not the same because I just used the phone for refilling store credits, not for payment.
it’s been more than 48 hours already.
For sure, get support from Apple directly, call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
That is good news 👍
Thank you for your feedback and you're welcome.
Just got the payment today. It’s been a bit longer than 48 hours bout it’s okay! Thank you 🙏
My refund CONFIRMED, but still no money on my account
