How do I redeem a gift card if the digits are scratched off?

redemption code was scratched off

i have $100 Apple Card just 2 digit code scratch off

kingsley1818 wrote:

I have a iTunes gift card of $500 that I purchased and been trying to redeem myself and it is not working due to incomplete codes please I really need help because it is just a 14 digit codes instead of 16 digit code

Did you try reading any of the answers given in this thread already?

Re: Apple gift card : How do I redeem if a digit is scratched off

Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

See the "best reply" at the top of the page for answers.

sofi295 wrote:

I mistakenly scratched off 2 digits code from my Apple Card worth $200

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

How do I redeem a gift card if the digits are scratched off?

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

Ricard8899 wrote:

How do I redeem this

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

gambo288 wrote:

My code got scratched off

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Hello~ Please click on the link be and contact Apple from there for further assistance…

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support*

*contact Apple Support <<<< Click here.

~Katana-San~

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

lease follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.