How do I redeem a gift card if the digits are scratched off?

Re: Apple gift card : How do I redeem if a digit is scratched off

Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

Hello~ Please click on the link be and contact Apple from there for further assistance…

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support*

*contact Apple Support <<<< Click here.

~Katana-San~

Sandragblendora wrote:

How do I get the code of my Apple Card that I over scratched?

From the post made only a few hours before yours in this very thread:

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

Overstretched wrote:

I need a help with an overscratch gift card.. and I will be happy if you can help me out

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

chibueze234 wrote:

i mistakenly scartch off my apple gift card code off today what do I do

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Re: I need a help with an overscratch gift card.. and I will be happy if you can help me out

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

You can contact Apple Support, with certain other details as listed in the article below. They can help:

See what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Ayanfe1 wrote:

I have an Apple Card that I cannot redeem because 3 letters were scratched off

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Arinze1245 wrote:

Apple gift card some numbers are scratched out can anything be done 😔😔

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"Code is unreadable

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

"You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. "

NB: There are illustrations in the above article showing how to recognize which number is the serial number

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card. 

(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.