How do I redeem a gift card if the digits are scratched off?

See Apple Supports online article (link below) for:

(1) the correct link to those who can help,

(2) a list of what you need to have handy besides the receipt, and

(3) how to identify the correct serial number

(With all the info. needed handy, click the link under "Code is unreadable:

If you can't read the code on the back of your card because it's scratched or damaged")

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

See Apple Supports online article (link below) for:

(1) the correct link to those who can help,

(2) a list of what you need to have handy besides the receipt, and

(3) how to identify the correct serial number

(With all the info. needed handy, click the link under "Code is unreadable:

If you can't read the code on the back of your card because it's scratched or damaged")

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Ayomikun6 wrote:

How can I redeem a Apple gift card scratch off

I have the back and the receipt

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

hughes241 wrote:

I have a overscratched $500 single apple GiftCard which four code are scratch off how do I get to redeem the card please?

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

brain54 wrote:

I just got Apple Card $100 I scratch off out of the digit

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You will need to contact Apple Support.

They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Ricard8899 wrote:

How do I redeem this

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Hello~ Please click on the link be and contact Apple from there for further assistance…

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support*

*contact Apple Support <<<< Click here.

~Katana-San~

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

See: What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Please follow the steps in this Apple Support article. 

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 

Contact Apple Gift Card Support

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Hello~ There are many excellent answers in this thread. You can click on below and review. There is a link within to contact Apple Support for assistance…

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

~Katana-San~

Hey, so sorry to hear this, this happened to me too. If there is a scannable code, you should be able to redeem the funds using that scannable code in the App Store. Otherwise, you won't be able to use your gift card. You may be able to visit the store you purchased the card from and see if they can replace it, but no promises there. Hope this helps.