after I updated to ios17 it appears that a synced content occupy at least 800mb on my iphone storage. How can I remove this. Please help. Thank you
[Re-titled by Moderator]
I did a little more research.
I was also told by Apple Support that "Synced Content" did not contain any duplicate media files.
So I deleted my entire music collection on my iPad.
Both Music and Synced Content dropped to 0 byte usage.
I got back over 12+GB of storage.
Then I download, via a USB, all of my songs to my iPad - about 6.2GB
Lo and behold, both Music and Synced Content were 6.2 GB for a total of about 12+ GB.
So...either Apple Support lied or they really don't know anything about the new storage category called "Synced Cotent".
I'll give them the benefit of the doubt and presume they are uninformed.
The larger question is why the developers of ios 17 decided to penalize Apple users who seek to manage their own media by double counting and unecessarily using resources.
I can come up with no technical reason why this is so since this "feature" did not exist prior to ios 17.
I also ran the same test on my iPhone with the same result.
My iPhone is an older model and I've been contemplating a new device.
However, I am reluctant to be forced into buying a device with more storage than I actually need simply to accomodate an apparent flaw in ios 17.
So I'm looking at Android for the phone or possibly a separate song player device for use when I travel and delete my songs from the iPhone.
I'll keep the iPad and live with the impact because I don't add a lot of apps to it. I use it mostly for browsing and reading.
Really not a nice tactic - especially undocumented and leaving your support associates having to take the brunt of the criticism.
I don't know enough to confirm that. In fact, my "synced content" file remains 1.37 GB, and I still don't know what that is.
For the 2nd time, she's calling me back because of a poor phone connection. Unreal.
"Reaching out to engineering team because we are seeing this across the internet". They're gonna call me back tomorrow. Hopefully there will be a fix for this nonsense soon.
Has anyone found out how to get rid of the double up synched content on the new IOS 17?
Downloaded 17.02 but still have the annoying double up with synched content. Has blocked my whole phone. Painful
Interesting. Didn’t work for me
Yep. That just confirms, in my case, I lost 6.6+GB of storage with this stupid Synced Content issue.
sparksd -
Your test showed the same results as my test. I used iMazing as well. Problem on both an iPhone SE Gen 2 and iPod Air 4th Gen.
So why is the synched content consuming so much storage that I get message that I don’t have enough space to install the 17.0.1 uodate
Safe to say you’re having a different issue then. In my case the iPhone storage bar chart is showing a different free space than the ‘about’ page is (as I quoted above).
So was mine. Look at the screen shots above.
Dozens? How about 294.69 GB of “synced content”?
The delta between the "About" and storage bar chart on my phone is significantly less than the stated usage by Sync Data; the delta between the two measures is 4GB while Sync Data is 15.8GB.
You're repeatedly mistaking your experience, with that of other people.
On a 256GB 14 Pro Max, 17.0.2, I see the following measures:
iTunes says 84.34GB free
iPhone Storage says 86.25
About says 90.56
iMazing says 104.71
Synced content says 15.83GB used
Synced Content iPhone Storage - iOS 17 Update
