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Synced Content iPhone Storage - iOS 17 Update

after I updated to ios17 it appears that a synced content occupy at least 800mb on my iphone storage. How can I remove this. Please help. Thank you


[Re-titled by Moderator]

Posted on Sep 18, 2023 11:12 PM

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Posted on Sep 24, 2023 8:05 AM

Just hit this exact same issue. Feel like I’m being punished for having my own music collection and being forced to get Apple Music and stream. I don’t want to do that, I enjoy having my own music collection that I manage.


this better be corrected as there’s no justification to count it twice.

196 replies

Sep 25, 2023 4:50 AM in response to pons130

On occasion, I’ll sync a downloaded movie or TV show (in MP4 format) from my iMac to my iPad to watch away from my home. I did that with two movies and one TV show episode after updating to iOS 17 and see that the 973.1MB they represent is exactly the same as the “Synced Content“ category. I expect that once I delete them, that category will go to zero MB.


I don’t know how this affects the overall storage calculation, but I hope this helps in understanding what contributes to the category.

Sep 25, 2023 8:39 PM in response to pons130

Same here. I had 25 GB music plus 25 GB of new synced content. But I only sync messages, email, and contacts. There is no way I have 25 GB of data in those three apps. When I delete 1 GB of music, the synced content also goes down by 1 GB, and I get 2 GB of storage back. I know Apple wants everyone to buy overpriced storage from them but this is criminal. Sorta like increasing photo resolution for the sole purpose of requiring cloud storage.

Sep 27, 2023 8:44 AM in response to Aaron Beirnes

In my case, "synced content" shows up on "iphone storage" as approximately a duplicate of synced music. In fact, "synced content" even showed up as a duplicate of music that was added manually (not synced) in iTunes. However, it appears that synced content does not count against available storage space: the iphone storage space according to iTunes does not display "synced content" and that available iphone space according to iTunes is what I expected. The available space according to iTunes (the expected space) matches the available space according to "iphone storage" on the iphone (total storage - current content). Maybe synced content is just informational?

Sep 28, 2023 3:51 PM in response to sparksd

It does appear that there are many of us all experiencing the same problem. It is the music that is the problem. Apple have not stepped up. No answers, no idea?? Having updated to 17.02 I had expected and hoped it would fix it, but no. Had to offload almost all apps to be able to get the update.

is this another Apple ply for everyone to buy the iPhone 15?

Hoping Apple will acknowledge and help

soon.

Sep 29, 2023 8:00 AM in response to geraets

As I stated above, I do not believe that Synced Content is actually using additional storage. It is only showing how much music (for the most part) you have synced from a computer to the phone (whether by iTunes or another program). In my test I deleted my synced music. The synced content category disappeared. It synced content was actually using storage I should have recovered the GB used by music and the GB used by synced content. However, I only gained the GB used by music. Thus, Synced Content is not actually using storage.


It's a dumb way to showing us we have synced content, but it not taking up space.


So if your phone is telling you that you do not have enough storage to install iOS 17.X.X, it likely because of something else taking up storage, not Synced Content.

Sep 29, 2023 8:20 AM in response to ScooterG

Mine was escalated also. Apple said its normal behavior and was not taking up extra storage. So I ran a test. For me, I had 66GB of synced music AND 67GB of Synced Content showing in storage. When I unsynced the music, I gained 66GB of storage back. The Synced Content category disappeared. But I did not recover 122GB of cleared storage, which I should have recovered if Synced Content was actually taking up space. Since I only recovered 66GB, it shows that Synced Content is not actually taking up space. It's just a category. See my screen shots from above.


As I said, it was a dumb and confusing way for Apple to show this Synced Content. Not sure why they needed to show it at all. But if you don't believe me, try it for yourself. Unsync your music and see what happens.

Sep 29, 2023 8:41 AM in response to ScooterG

I understand. But if you delete the 30GB of music, the synced content category should go away and you will only recover 30GB for the music. You will not recover 60GB for the music (30GB) + Synced Content (30GB). Synced Content is just reporting how much data (i.e. music) you have synced. It shows it in the storage bar (which unfortunately is very misleading). But it's not taking additional storage.

Sep 29, 2023 8:46 AM in response to Gator5000e

Look, I didn't come here to argue. I installed iOS 17, and the next morning I woke up to a warning that my iPhone was full and Id need to make space somehow. I had somewhere between 30-50gb free space before updating and then I didn't.


So what you are saying is wrong for my situation, and for many more reporting all over the internet. Stop arguing.

Synced Content iPhone Storage - iOS 17 Update

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