Synced Content iPhone Storage - iOS 17 Update

after I updated to ios17 it appears that a synced content occupy at least 800mb on my iphone storage. How can I remove this. Please help. Thank you


[Re-titled by Moderator]

Posted on Sep 18, 2023 11:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2023 7:00 AM

I did a little more research.

I was also told by Apple Support that "Synced Content" did not contain any duplicate media files.

So I deleted my entire music collection on my iPad.

Both Music and Synced Content dropped to 0 byte usage.

I got back over 12+GB of storage.

Then I download, via a USB, all of my songs to my iPad - about 6.2GB

Lo and behold, both Music and Synced Content were 6.2 GB for a total of about 12+ GB.

So...either Apple Support lied or they really don't know anything about the new storage category called "Synced Cotent".

I'll give them the benefit of the doubt and presume they are uninformed.

The larger question is why the developers of ios 17 decided to penalize Apple users who seek to manage their own media by double counting and unecessarily using resources.

I can come up with no technical reason why this is so since this "feature" did not exist prior to ios 17.

I also ran the same test on my iPhone with the same result.

My iPhone is an older model and I've been contemplating a new device.

However, I am reluctant to be forced into buying a device with more storage than I actually need simply to accomodate an apparent flaw in ios 17.

So I'm looking at Android for the phone or possibly a separate song player device for use when I travel and delete my songs from the iPhone.

I'll keep the iPad and live with the impact because I don't add a lot of apps to it. I use it mostly for browsing and reading.

Really not a nice tactic - especially undocumented and leaving your support associates having to take the brunt of the criticism.


196 replies

Feb 27, 2024 6:56 PM in response to sidecardog

The music library that is large and showing under the Music app details isn’t booked as music in the overall memory allocation. It is booked as synced content. In the storage bar. There is a memory allocation called music. The music allocation is for the app itself and any metadata tied to the 25 GB of music files that are now booked solely as synced content

Sep 22, 2023 10:24 PM in response to pons130

Theres something really strange going on. I have a ton of downloaded music in my itunes/"Music" app from throughout the years, mostly pre streaming.


I think I had about 40-60GB of music. I honestly dont remember the exact figure.


My macbook storage says I have 40GB of music files overall


My music app says I have 158GB of music on it (???)


My iPhone storage, after the ios 17 update, says I have 72GB of music and 40GB of "synced content"


What in the actual F is going on ?



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Synced Content iPhone Storage - iOS 17 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.