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daris242 Author

Level 1

4 points

Back camera issues

On my iPad Air 5 - when I open my back camera, 2 lines appears on my screen. One of them is pink. Even if I take a photo, they remain there.

Please help me remove them.

Posted on Sep 19, 2023 12:11 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,472 points

Posted on Sep 19, 2023 10:33 AM

As described, your iPad camera may have a hardware fault.

You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If your iPad requires repair, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Back camera issues

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